Support Services
The extensiveness of Lane's support services exemplifies how partners benefit from the company's operational depth and commitment to individual attention.
- Business Services negotiates and secures contracts that create new or additional revenue sources by implementing cost-savings programs, instituting utility recovery savings programs and improving purchasing power via aggregation and consolidation of spending.
- Marketing Services works in a variety of media to maximize leasing traffic, occupancy and resident retention.
- Property Accounting uses state-of-the-art web-based systems to deliver timely and accurate financial information while providing direct online access for owners and investors.
- Compliance team members are experts in LIHTC, HOME funds, tax-exempt bond, HUD and Public Housing Authority programs.
- Training provides a highly structured continuous education program with three levels of learning: Start, Develop and Advance.
- Associate Services reduces the cost of HR and payroll services through continual process improvement and leveraging HRIS.
- Process Improvement manages projects across the company using Six-Sigma and Project Management Institute methodology.
- Information Technology delivers business intelligence to best serve residents, owners, investors and associates.
